Stratford News Service Ontario experiencing delay in processing some certificates SHARE ON: Casey Kenny, staff Wednesday, Feb. 20th, 2019 Service Ontario experiencing delay in processing some certificates. Photo supplied. You could face a delay of up to three and a half months in processing a marriage, birth or death certificate. On its website, Service Ontario says that due to longer than normal processing times, those requesting the certificates will experience delays that vary from 11 to 14 weeks. The online notice does not explain what is causing the delay. People requesting the documents under urgent circumstances are asked to contact the government by phone. Some people posting on the government’s social media pages have complained of delays of up to six months for those same documents.