UPDATE: 7:15 p.m.
We are learning more details about what officials are calling a “cyber incident” involving the City of Stratford.
On Sunday, officials say the city experienced a breach of its computer system in which a virus is preventing the city from accessing its data with the appropriate authorities and advisors called in to address the situation as soon as possible.
They say critical city functions, like transit, water, and wastewater treatment and emergency services, are operational and city staff is processing routine transactions manually where they are able to.
Information technology experts don’t believe that any personal data has been accessed or transferred.
Stratford Police are investigating the situation and officials say the city has been working with its IT experts, legal counsel and appropriate advisors.
They say the city has cybersecurity measures in place which are updated regularly and while they can and do take action to secure Stratford’s online data, there are “new risks that come forward and require us to be vigilant.”
UPDATE: 11:11 a.m.
In an update, officials with the City of Stratford say it doesn’t appear that any personal information was accessed from systems in an apparent cyber attack against the city.
They say they are planning to provide an update on the incident as soon as additional information becomes available.
They say the information will be posted on the city’s Facebook and Twitter accounts as well as on www.stratfordcanada.ca
Officials in Stratford say the city has fallen victim to what appears to be a cyber attack.
In a post on Facebook from late Sunday night, the city says resources have been deployed to deal with the issue and appropriate risk management plans are being followed.
They say they will have more information on the issue Monday.
Officials say the city’s email system and online forms are currently not available, but residents can call or visit city offices in person during business hours Monday.
Stratford Police tell My Stratford Now.com that they are investigating the situation and their computer systems weren’t impacted but they couldn’t provide more details at this time.