211 connects people to vital services in Perth-Huron

Help is only a phone call away.

211 Day is coming up on Feb. 11 and aims to spread awareness across Canada.

It’s a free, confidential helpline that connects people to the social services, programs and community supports they need 24 hours a day, seven days a week.

United Way Manager of Communications Chad Alberico said that 211 received 1,500 calls from Perth-Huron, including 748 from Stratford.

211 also has resources for abuse/assault, family services, disabilities, health care, homelessness, and Indigenous peoples.

United Way Perth-Huron Executive Director Ryan Erb said they’re grateful that this service is available for everybody.

“They have a live counsellor that is helping people from right here in Ontario, who are on the phone, and they’ll work with you compassionately to try to help you find a solution,” said Erb.

“It’ll help you access some food, or some money, or a mental health service that you need, and if someone calls in crisis, they’ll even do a call transfer to another program just to make sure that person’s safe.”

United Way provides funding to the service along with provincial and federal dollars.

For details, click here.

Hussam Elghussein
Hussam Elghussein
Hussam is a reporter with Vista Radio, where he has been covering a wide range of stories — from local accidents to provincial announcements — since late 2022. Originally from London, Ont., he is also passionate about video games, film, and theatre.

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